Support for Customer Welcome Improvement in Fixed Craft, Retail and Service Outlets
The scheme aims to support retailers, craftspeople and service businesses in fitting out their points of sale to offer a welcoming environment suited to their customers’ expectations. The operations cited in the catalogue include in particular: works and fit-out to improve the accessibility of the premises for people with reduced mobility; finishing works: thermal and acoustic insulation; exterior coverings and joinery; partitions, interior joinery and coverings; heating, air conditioning, electrical installation, plumbing, ventilation, smoke extraction; etc.
The aid for improving customer reception at fixed craft, retail and service points of sale aims to support retailers, craftspeople and service businesses in fitting out their points of sale to offer a welcoming environment suited to their customers’ expectations. It is aimed at the profiles described in the catalogue: existing retailers and craftspeople, or those being created or taken over, located in the territory of the Communauté de communes du Pays de la Serre, with turnover below €2 million and fewer than 10 full-time equivalent employees. Final eligibility depends on the rules in force, the location of the project and the review of the application.
Funded by CC Pays de la Serre, Région Hauts-de-France
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Who can apply
Beneficiaries mentioned in the catalogue: retailers and craftspeople: existing, being created or taken over; located in the territory of the Communauté de communes du Pays de la Serre; with turnover below €2 million; with fewer than 10 full-time equivalent (FTE) employees (excluding apprentices, headcount consolidated across all the business’s entities); registered in the RNE; up to date with their tax and social security obligations and not meeting the definition of a business in difficulty. Not eligible: liberal professions; professions governed by a professional order; financial and property activities (banks, insurance, estate agencies, residential letting activities, SCIs, etc.); training activities; consultancy; engineering consultancies; human health activities; wholesale trade; franchises and branches; nurseries and micro-nurseries; agricultural activities; micro-businesses.
Eligibility conditions
Conditions indicated in the catalogue: investment must be between €5,000 and €30,000.
What the scheme covers
Operations/costs mentioned in the catalogue: works and fit-out to improve the accessibility of the premises for people with reduced mobility; finishing works: thermal and acoustic insulation; exterior coverings and joinery; partitions, interior joinery and coverings; heating, air conditioning, electrical installation, plumbing, ventilation, smoke extraction; etc.
Amount and funding terms
Amount indicated in the catalogue: a grant of 20% of eligible expenditure, between €400 and €6,000.
How to apply
Before applying: 1) check that the scheme is open and the rules are up to date; 2) confirm the eligibility of the applicant and the project; 3) have the list of costs and the admissible start date validated; 4) gather the budget forecast and the legal, financial and administrative documents requested; 5) keep the acknowledgement of submission and the award decision.
Timeline
The timetable should not be considered confirmed until the official page has been checked for the current session. Check the deadline, the frequency of committees and whether the application must precede any signed quote, order or start of work.
Key facts
- Funder
- CC Pays de la Serre, Région Hauts-de-France
- Type of funding
- Grant
- Status
- Ongoing
- Maximum amount
- €6,000
- Automatically extracted — check the official source
- Minimum amount
- €400
- Automatically extracted — check the official source
- Funding rate
- 20%
- Automatically extracted — check the official source
- Geographic scope
- Not specified
Frequently asked questions
What amount can be requested under the aid for improving customer reception at fixed craft, retail and service points of sale?
A grant of 20% of eligible expenditure, between €400 and €6,000. The amount actually granted depends on the review of the application and should not automatically be equated with the cap.
Who can benefit from the aid for improving customer reception at fixed craft, retail and service points of sale?
Retailers and craftspeople: existing, being created or taken over; located in the territory of the Communauté de communes du Pays de la Serre; with turnover below €2 million; with fewer than 10 full-time equivalent (FTE) employees (excluding apprentices, headcount consolidated across all the business’s entities); registered in the RNE; up to date with their tax and social security obligations and not meeting the definition of a business in difficulty. Not eligible: liberal professions; professions governed by a professional order; financial and property activities (banks, insurance, estate agencies, residential letting activities, SCIs, etc.); training activities; consultancy; engineering consultancies; human health activities; wholesale trade; franchises and branches; nurseries and micro-nurseries; agricultural activities; micro-businesses. Appearing in this description does not replace checking the exclusions and territorial conditions in force.
Which costs or operations does the aid for improving customer reception at fixed craft, retail and service points of sale cover?
Works and fit-out to improve the accessibility of the premises for people with reduced mobility; finishing works: thermal and acoustic insulation; exterior coverings and joinery; partitions, interior joinery and coverings; heating, air conditioning, electrical installation, plumbing, ventilation, smoke extraction; etc. Have the eligibility of each budget item confirmed in writing, in particular costs already incurred, running costs and VAT.
Which conditions and steps should I check before applying for the aid for improving customer reception at fixed craft, retail and service points of sale?
Investment must be between €5,000 and €30,000. Before any commitment, ask the funder for the list of documents, the current timetable, the combination rules and the date from which costs may start. As timetables can change, check with the funder that the session is still open.
Official source
No official URL is available in our data for this grant.
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