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Accelerating your micro-business’s digital transformation with the “Défis numériques”

The Nouvelle-Aquitaine Region offers a digital transformation pathway covering online visibility, content, customer acquisition, online sales, customer relations, management tools, cybersecurity and digital sobriety. The pathway includes a diagnosis and action plan, followed by tailored support. The official page announces up to four days of support at no cost to the eligible business.

Do you need to create or improve your website, develop online sales, manage customer relations better, digitalise your operations or strengthen your cybersecurity? The regional “Défis numériques” (Digital Challenges) programme offers very small businesses a diagnosis and support pathway. This is in-kind support, not a grant to spend freely.

Funded by Union européenne

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Who can apply

Businesses registered in the national business register (Registre national des entreprises) with fewer than 10 employees and turnover under €2 million. The official page invites the business owner to contact the digital adviser of the CCI (chamber of commerce) or CMA (chamber of trades) in their department.

Eligibility conditions

The pathway is reserved for micro-businesses meeting the regional criteria. Entry follows a discussion with a digital adviser and an application on the Mes Démarches Simplifiées platform. The pathway begins with a diagnosis and an action plan; continued support depends on needs and the discussion between the adviser and the Region.

What the scheme covers

The seven priorities cover: web presence, search optimisation and content, customer acquisition, online sales, customer relations, digitalising operations, dashboards, cybersecurity and digital sobriety. The diagnosis is used to choose the priority challenges rather than automatically funding software or an external service.

Amount and funding terms

The Region announces that the pathway covers up to four days of support at no cost to the business, thanks to EU funds and the chambers of commerce and trades networks. This is not a grant paid directly to the business; it is structured support.

How to apply

Contact the digital adviser at your departmental CCI or CMA. Present your digital objectives and difficulties; the adviser will assess whether the programme is suitable. If the pathway is accepted, the adviser will help you submit the application on Mes Démarches Simplifiées, carry out the diagnosis and then implement the selected challenges.

Timeline

The regional page presents the programme as an ongoing scheme. Check access conditions and the availability of support in your department with the digital adviser.

Key facts

Funder
Union européenne
Type of funding
Grant
Status
Ongoing
Geographic scope
Nouvelle-Aquitaine

Frequently asked questions

How much does the pathway cost?

The Region announces up to four days of support at no cost for selected micro-businesses.

Is it a grant to buy software?

No, it is a support pathway; a separate grant is possible only if another scheme provides for it.

How do I apply?

Contact the digital adviser at your departmental CCI or CMA.

Official source

No official URL is available in our data for this grant.

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